topic Re: Printer wont print in black with blue ink out in Desktop Inkjet Printers

Printer wont print in black with blue ink out

lblongstreth — Mon, 24 Oct 2016 20:36:23 GMT

I have a Canon MX920. I only use black and preferences are set on greyscale. I was sold this model because I was told that each individual cartridge did not affect the other. i have used my printer for 6 months with no issues and have never printed in color. I replaced the 250 PGBK XL yesterday and now I cant print cause it is telling me I need to replace the blue-which I never used. Any way to get around this.

Re: Printer wont print in black with blue ink out

jrhoffman75 — Tue, 25 Oct 2016 01:46:36 GMT

Maybe try removing and reseating the cyan cartridge?

Re: Printer wont print in black with blue ink out

lblongstreth — Thu, 27 Oct 2016 17:40:37 GMT

Thanks for the reply, but that did not work. Tried warm water to loosen ink, but that also did not work even though ink flowed.

Re: Printer wont print in black with blue ink out

jrhoffman75 — Thu, 27 Oct 2016 18:48:44 GMT

Give Canon a call at 1-800-OK-CANON.