topic Re: printer door stays open on my Canon pixma mx712 in Desktop Inkjet Printers

printer door stays open on my Canon pixma mx712

adam12 — Sun, 23 Oct 2016 14:30:45 GMT

After a busy printing session using input from both a desktop and a laptop, the printer door remains open. I don't see any obstruction. It can't be forced closed either. Can anyone help me?

Re: printer door stays open on my Canon pixma mx712

Patrick — Tue, 25 Oct 2016 14:22:54 GMT

Hi adam12,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

Re: printer door stays open on my Canon pixma mx712

adam12 — Wed, 26 Oct 2016 14:32:20 GMT

I love their US based tech support. Thanks for offering the suggestion!