https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-Pixma-MG5420-printing-doube-text-tried-every-cleaning/m-p/189142#M44808 Wed, 19 Oct 2016 00:15:38 GMT sabyr85 2016-10-19T00:15:38Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-Pixma-MG5420-printing-doube-text-tried-every-cleaning/m-p/189142#M44808 Wed, 19 Oct 2016 00:15:38 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-Pixma-MG5420-printing-doube-text-tried-every-cleaning/m-p/189142#M44808 sabyr85 2016-10-19T00:15:38Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-Pixma-MG5420-printing-doube-text-tried-every-cleaning/m-p/189292#M44809 <P>Hi sabyr85,</P><P>&nbsp;</P><P>You can try cleaning the encoder film of the printer by following the steps shown <A href="https://support.usa.canon.com/infocenter/index?page=content&amp;id=ART141266" target="_blank">here</A> to see if this will resolve the double-printing issue being experienced. &nbsp;If you still experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. &nbsp;A Canon technical support representative will be happy to help. &nbsp;There is no charge for this call.</P> Thu, 20 Oct 2016 12:18:11 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-Pixma-MG5420-printing-doube-text-tried-every-cleaning/m-p/189292#M44809 Ramona 2016-10-20T12:18:11Z