topic Re: I am unable to print from my iPAD pro using CANNON MG6820 printer. in Desktop Inkjet Printers

I am unable to print from my iPAD pro using CANNON MG6820 printer.

Oma — Fri, 14 Oct 2016 19:57:56 GMT

I am unable to print from my iPad Pro. I am using a CANNON MG 6820. I cannot get the printer to print.

Please help!!

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

jrhoffman75 — Fri, 14 Oct 2016 20:43:09 GMT

Are the printer and the iPad both connected to the same wifi network?

What app are you trying to print from?

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

Oma — Fri, 14 Oct 2016 20:52:11 GMT

Not sure if on same network. How will I know.
Trying 2 print from PrinterPro app. I've used it before, but it doesn't work now.

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

jrhoffman75 — Fri, 14 Oct 2016 21:07:55 GMT

Is it a home computer and printer network? Is the printer connected to your computer by cable or wifi?

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

Oma — Sat, 15 Oct 2016 00:13:08 GMT

It's an iPad Pro on my home WiFi network. Connected by wifi (I know this sentence is redundant.)

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

jrhoffman75 — Sat, 15 Oct 2016 00:37:33 GMT

What does your iPad show when you select Print from an app?

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

twest18 — Fri, 04 Nov 2016 12:21:51 GMT

My IPad will not print (wifi) and it is on the same wifi network. In the last screen shot, where it says printers, I have non listed. I have install canon print and it did work the first time I set it up but hasn't since. Any help would be appreciated.

Re: I am unable to print from my iPAD pro using CANNON MG6820 printer.

jrhoffman75 — Fri, 04 Nov 2016 12:57:01 GMT

I had this happen once and it turned out that my iPad jumped to the guest network in my home rather than the secure network I use for my equipment. Switching back restored printing.

If if you are absolutely sure both devices are on the same network give Canon a call at 1-800- OK-CANON.