I have a Cannon MG5300 . It is not printing. Makes all the motions but the pages come out blank.

phyllisgrady13 — Fri, 14 Oct 2016 13:02:30 GMT

My printer is a MG5300. One day it was working and the next does not. Goes thur all the motions but the paper comes out blank.

Re: I have a Cannon MG5300 . It is not printing. Makes all the motions but the pages come out blank.

Patrick — Sun, 16 Oct 2016 18:22:06 GMT

HI phyllisgrady13,

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

CLI-226BK
CLI-226M
CLI-226C
PGI-225PGBK
CLI-226Y

Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG5320 and follow these steps:

1. Press <HOME> on your PIXMA MG5320.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Print nozzle check pattern.

4. Press <OK> on Yes.

The Nozzle Check will print. Please compare your printout to the example that has been attached to the bottom of this post. If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

1. Press <HOME> on your PIXMA MG5320.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Cleaning.

4. Press <OK> on Yes.

5. Press <OK> on Yes.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly? If it does not, please contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

topic Re: I have a Cannon MG5300 . It is not printing. Makes all the motions but the pages come out blank. in Desktop Inkjet Printers

I have a Cannon MG5300 . It is not printing. Makes all the motions but the pages come out blank.

Re: I have a Cannon MG5300 . It is not printing. Makes all the motions but the pages come out blank.