https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-daughters-Cannon-GM6220-shows-a-quot-bottom-tray-open-quot/m-p/186200#M44550 <P>Although teh bottom tray is not open, that is a default text I keep getting and I'm not even able to do a hard restart</P><P>Peter</P> Fri, 23 Sep 2016 02:46:40 GMT sunvale2 2016-09-23T02:46:40Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-daughters-Cannon-GM6220-shows-a-quot-bottom-tray-open-quot/m-p/186200#M44550 <P>Although teh bottom tray is not open, that is a default text I keep getting and I'm not even able to do a hard restart</P><P>Peter</P> Fri, 23 Sep 2016 02:46:40 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-daughters-Cannon-GM6220-shows-a-quot-bottom-tray-open-quot/m-p/186200#M44550 sunvale2 2016-09-23T02:46:40Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-daughters-Cannon-GM6220-shows-a-quot-bottom-tray-open-quot/m-p/186400#M44551 <P>Hello.</P><P>&nbsp;</P><P>Check to see if there are any obstructions inside or around the tray that may be causing the error.</P><P>&nbsp;</P><P>If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P> Mon, 26 Sep 2016 14:28:46 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-daughters-Cannon-GM6220-shows-a-quot-bottom-tray-open-quot/m-p/186400#M44551 Michael 2016-09-26T14:28:46Z