blank pages from printer

figgypie — Tue, 06 Sep 2016 03:41:25 GMT

Hi, I've updated the driver & the OS. Ran deep cleaning. Tried to run manual head alignment but it failed. My printer puts out blank pages. Not even the test page for the deep cleaning had printing on it. Canon MX892. thanks, Patrick

Re: blank pages from printer

Patrick — Wed, 07 Sep 2016 14:12:31 GMT

Hi figgypie,

First, please make sure that the installed ink tanks are correct and full of ink. The correct order is:

CLI-226BK
CLI-226M
CLI-226C
PGI-225BK
CLI-226Y

Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:

1. Make sure that your PIXMA MX892 is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

3. Open the Paper Output Tray and then open the Output Tray Extension.

4. To print the nozzle check pattern, please press the MENU button and then:

4-1. Press the SETUP button.

4-2. Select Maintenance, then press the OK button. The Maintenance screen is displayed.

4-3. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.

4-4. Select Yes and then press the OK button.

The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Please compare your printout to the example that has been attached to the bottom of this post.

If they differ, perform a few cleanings. Please perform the following steps to perform a Deep Cleaning:

1. Press the MENU button.

2. Press the SETUP button.

3. Select Maintenance then press the OK button.

4. Select Deep Cleaning and press OK.

5. Press OK to select Yes.

The Deep cleaning will be performed. After 2 or 3 cleanings, print another test page.

Does the test page print correctly? If not, please contact our support group using the following link:

https://www.usa.canon.com/internet/portal/us/home/contactus

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blank pages from printer

Re: blank pages from printer