Brand new Pixma MG 7720- It prints fine but my Mac does not detect the scanner.

c2svellinger — Mon, 05 Sep 2016 18:53:08 GMT

I set up the scanner with my Dropbox acct and it scanned successfully. My Mac however, does not detect the scanner and it's infuriating. I've uninstalled and reinstalled twice, restarted my computer, and still nothing.

Re: Brand new Pixma MG 7720- It prints fine but my Mac does not detect the scanner.

Patrick — Wed, 07 Sep 2016 14:24:09 GMT

Hi c2svellinger,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

topic Brand new Pixma MG 7720- It prints fine but my Mac does not detect the scanner. in Desktop Inkjet Printers

Brand new Pixma MG 7720- It prints fine but my Mac does not detect the scanner.

Re: Brand new Pixma MG 7720- It prints fine but my Mac does not detect the scanner.