topic Re: Labels stuck in MG6120 in Desktop Inkjet Printers

Labels stuck in MG6120

rkos71 — Sat, 13 Aug 2016 16:04:03 GMT

While printing labels a jam occured and 2 labels came off the sheet. They are stuck internally in the printer.

Is there a way to access the internal mechanism to remove them?

Thank You.

Re: Labels stuck in MG6120

Michael — Mon, 15 Aug 2016 19:22:23 GMT

Hello.

Please contact our support group using the "Contact Us" link below for additional assistance with this matter. A support agent will be able to go over what can be done with the unit.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Labels stuck in MG6120

rkos71 — Mon, 15 Aug 2016 23:59:26 GMT

I was able to remove one of the labels through the bottom of the printer with a pair of tweezers. After that I was able to print. After a couple pages the other label just came out stuck to the paper.

Luckily, problem resolved.