topic I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print. in Desktop Inkjet Printers

I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print.

mins1982 — Wed, 17 Aug 2016 21:57:07 GMT

I have uninstalled and reinstalled everything with no resolution. Help?

Re: I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print.

John_B — Wed, 17 Aug 2016 22:04:25 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print.

mins1982 — Wed, 17 Aug 2016 22:20:16 GMT

I have windows 10 and I am using wifi

Re: I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print.

Michael — Fri, 19 Aug 2016 15:41:42 GMT

Hello.

The issue may be related to the program that is being used.

Does this occur with any program that you print from or only with certain programs/documents?

This didn't answer your question or issue? Find more help at Contact Us.

Re: I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print.

mins1982 — Fri, 19 Aug 2016 19:38:58 GMT

I honestly haven't paid attention to that. It never did it with anything until recently that's what's confusing.

Re: I have a pixma mg2922. It has suddenly started cutting the bottom off pages I print.

Michael — Mon, 22 Aug 2016 19:36:14 GMT

Hello.

The issue may be related to an automatic update to the software that you print from.

Also, when printing from the web, you may experience a cut off depending on how the page was formatted.

To resolve this issue when printing from the web, please check to see if a 'Print' option is available inside or around the article or email you wish to print. This should properly format the page for printing.

If the issue occurs with any program that you attempt to print from, find more help at Contact Us.