topic Re: my pixma printer just started printing only in cyan and black ink. in Desktop Inkjet Printers

my pixma printer just started printing only in cyan and black ink.

Nickilu — Thu, 11 Aug 2016 17:20:35 GMT

My printer just started printing in only cyan and black. Regular documents look okay, but anything with color is only cyan coloe. Pluse it seems that the printing is LIGHTER.

Thanks.

Re: my pixma printer just started printing only in cyan and black ink.

John_B — Thu, 11 Aug 2016 17:29:48 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know which printer you have, and what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: my pixma printer just started printing only in cyan and black ink.

Nickilu — Thu, 11 Aug 2016 18:20:04 GMT

I have an MG 6220 printer. Windows 10. This printer has been giving me a lot of trouble lately and I am ready to give up and buy a non-Canon printer. The newest thing is: when I print something that has color in it, the only inks used are cyan and black.

Re: my pixma printer just started printing only in cyan and black ink.

jrhoffman75 — Fri, 12 Aug 2016 01:33:31 GMT

Did you run nozzle check and head cleaning?