MP 280 has started printing only thumbnails. How do I fix this?

jimczeb — Wed, 10 Aug 2016 12:19:56 GMT

our Pixma MP280 has started pinting only thumbnails of word documents.

I tried several different ones and it makes no difference.

Where is the setting for fixing this?

Jim

Re: MP 280 has started printing only thumbnails. How do I fix this?

Michael — Sat, 13 Aug 2016 15:23:51 GMT

Hello.

The issue may be related to a setting in Word.

Try printing from an entirely different program to see if the issue occurs.

If this only occurs in Word, try creating a new document from scratch and then print it to narrow down the cause of the issue.

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