topic Re: My Canon MG6800 doesn't seen to have a driver installed on my computer, do I need one? in Desktop Inkjet Printers

My Canon MG6800 doesn't seen to have a driver installed on my computer, do I need one?

Craftybarb — Wed, 03 Aug 2016 22:27:59 GMT

I have a MG6800 that I bought in Dec. and when I tried to find it to print something I had a hard time (partly me) and it says that there isn't a driver. I have used it but why isn't there a driver and how is it working without one?

Re: My Canon MG6800 doesn't seen to have a driver installed on my computer, do I need one?

Jason — Wed, 03 Aug 2016 22:37:22 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: My Canon MG6800 doesn't seen to have a driver installed on my computer, do I need one?

Craftybarb — Wed, 03 Aug 2016 22:40:37 GMT

Sorry, it is wireless capable but my son hooked it up with USB. I have Windows 10.

Re: My Canon MG6800 doesn't seen to have a driver installed on my computer, do I need one?

Michael — Sat, 06 Aug 2016 13:40:49 GMT

Hello.

The Windows 10 drivers will have to be downloaded from our website.

Visit the following link to download the drivers:

MG6800 series Drivers & Downloads

This didn't answer your question or issue? Find more help at Contact Us.