topic Re: MX922 WONT PRINT FROM LOWER TRAY in Desktop Inkjet Printers

MX922 WONT PRINT FROM LOWER TRAY

KillThisPrinter — Tue, 02 Aug 2016 20:56:22 GMT

My CANNON MX922 thats according to this site is not a Cannon keeps giving me Support Code 1008 and wont print from the LOWER TRAY. Even though the lower tray and upper tray both have paper it still wont print. I can hear the rollers in the back making noise but nothing is happening. Can anyone help me or should I just chuck it over my balcony since I have no use for a printer that wont print!

Re: MX922 WONT PRINT FROM LOWER TRAY

Danny — Wed, 03 Aug 2016 12:16:18 GMT

Hi!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: MX922 WONT PRINT FROM LOWER TRAY

Michael — Thu, 04 Aug 2016 12:39:57 GMT

Hello.

The printer will feed from the upper tray if a smaller paper size is being sent to the printer.

Check the settings in your software to see if the paper size can be specified before printing. You will have to select the Letter size to feed from the lower tray.

If you continue to have difficulties, find more help at Contact Us.