https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Need-help-with-a-Canon-pixma5420-printer/m-p/179502#M43666 <P>Hi there, getting a message that a document (envelope) is jammed.....I can't find it anywhere. They mention a 'Rear output slot.....can't find it Help!!</P> Sun, 17 Jul 2016 03:06:17 GMT nyldyfran 2016-07-17T03:06:17Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Need-help-with-a-Canon-pixma5420-printer/m-p/179502#M43666 <P>Hi there, getting a message that a document (envelope) is jammed.....I can't find it anywhere. They mention a 'Rear output slot.....can't find it Help!!</P> Sun, 17 Jul 2016 03:06:17 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Need-help-with-a-Canon-pixma5420-printer/m-p/179502#M43666 nyldyfran 2016-07-17T03:06:17Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Need-help-with-a-Canon-pixma5420-printer/m-p/179581#M43667 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P> Mon, 18 Jul 2016 14:41:15 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Need-help-with-a-Canon-pixma5420-printer/m-p/179581#M43667 Michael 2016-07-18T14:41:15Z