Canon MX397 - Printing issue (white lines!)

BobbyTee — Thu, 14 Jul 2016 03:03:52 GMT

Hi all,

Sooo I recently very foolishly purchased this printer 2nd hand.

When I print or scan, there are several white lines through the document. I have attached pics to show this and also the inside of the printer.

I have tried every clean and check available on the printer, although when I attempt a deep clean, I receive an error message and have to unplug at the wall (pic also attached). However, I was able to run deep clean via commands on the laptop when it was attached, but the problem remains.

The black ink cartridge is new, I installed it as soon as I got home, and the color cartridge is empty and belonged to the previous owner.

Has anyone got any suggestions? Or should I try dragging it to a print store where I live? I'm new in Taiwan, so hoping to avoid the latter if possible.

Cheers!
Bob

Re: Canon MX397 - Printing issue (white lines!)

BobbyTee — Thu, 14 Jul 2016 03:04:43 GMT

Re: Canon MX397 - Printing issue (white lines!)

BobbyTee — Thu, 14 Jul 2016 03:05:26 GMT

topic Re: Canon MX397 - Printing issue (white lines!) in Desktop Inkjet Printers

Canon MX397 - Printing issue (white lines!)

Re: Canon MX397 - Printing issue (white lines!)

Re: Canon MX397 - Printing issue (white lines!)