topic Re: MP495 blank printing installed new blank ink in Desktop Inkjet Printers

MP495 blank printing installed new blank ink

nessa98338 — Mon, 11 Jul 2016 01:03:24 GMT

I just installed a new blank ink cartridge and the color ink is still halfway full it's printing blank. Please help me

Re: MP495 blank printing installed new blank ink

tinwhistle — Mon, 11 Jul 2016 01:15:47 GMT

What?? You'll have to give us a whole lot more information than that...

Re: MP495 blank printing installed new blank ink

SamanthaW — Mon, 11 Jul 2016 01:19:32 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: MP495 blank printing installed new blank ink

jrhoffman75 — Mon, 11 Jul 2016 01:29:08 GMT

I'm assuming you mean new black ink and nothing prints - blank page?

Did you try running nozzle check and head cleaning?

Re: MP495 blank printing installed new blank ink

nessa98338 — Mon, 11 Jul 2016 01:30:40 GMT

Oh sorry I'm new to this site. Windows 10, with a Pixma MP495 printer. Installed a new blank ink cartridge and now it's printing blank pages. The color ink is still halfway full. Thank you

Re: MP495 blank printing installed new blank ink

nessa98338 — Mon, 11 Jul 2016 01:31:08 GMT

How do I do this?

Re: MP495 blank printing installed new blank ink

jrhoffman75 — Mon, 11 Jul 2016 01:41:58 GMT

You can download on-screen manual here.

http://files.canon-europe.com/files/soft39530/Manual/Canon%20MP495_499%20EN.pdf

was printer working OK before you replaced cartridge?

Re: MP495 blank printing installed new blank ink

nessa98338 — Mon, 11 Jul 2016 02:59:09 GMT

Thank you. Yes it was working perfectly fine before I put in a new black ink cartridge.

Re: MP495 blank printing installed new blank ink

jrhoffman75 — Mon, 11 Jul 2016 03:04:05 GMT

Maybe remove the cartridge and wipe the contacts with a clean cloth. Then run nozzle check and cleaning per manual.

Re: MP495 blank printing installed new blank ink

nessa98338 — Mon, 11 Jul 2016 04:06:45 GMT

How funny it was because my Adobe subscription expired so it was printing bank documents. My printer is printing perfectly fine on everything else. Thanks for your help! That manual will defintely come in handy on setting up my wireless printing now.