MX882 - USB connected, but still off-line

renstitcher — Sun, 10 Jul 2016 21:14:01 GMT

Can not print due to being off-line, (connected via USB) I even bought new cables... still "off-line". I connected via my wireless connection and was able to print one page then stopped and now not able to connect wirelessly either. Have re-tired numerous times. My printer works great for making copies but not in connection with my PC (runs Windows 10 - 64 bit). Tried running a diagnostic but can't cause I'm off-line. Any ideas I have a ton of stuff that needs printing. Thanks.

Re: MX882 - USB connected, but still off-line

Patrick — Tue, 12 Jul 2016 16:15:01 GMT

Hi renstitcher,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

topic MX882 - USB connected, but still off-line in Desktop Inkjet Printers

MX882 - USB connected, but still off-line

Re: MX882 - USB connected, but still off-line