topic Re: HELP! My Pixma mx490 keeps wanting to print in fax mode in Desktop Inkjet Printers

HELP! My Pixma mx490 keeps wanting to print in fax mode

igecko21 — Sat, 02 Jul 2016 13:56:58 GMT

Ok, so I have a Canon Pixma MX490; it keeps wanting to print as fax for some reason and this is the first time this has happened, So I uninstalled software and reinstalled but the issue still occurs... can anyone help me with this situation ? I am getting no errors....

Re: HELP! My Pixma mx490 keeps wanting to print in fax mode

BillS — Tue, 05 Jul 2016 21:17:41 GMT

Hi igecko21,

In order to better assist you, please allow me to ask a couple questions:

Which version of Windows or Macintosh are you using?
Are you connecting wirelessly or with USB?

I look forward to your reply.

Re: HELP! My Pixma mx490 keeps wanting to print in fax mode

igecko21 — Wed, 06 Jul 2016 11:47:47 GMT

Windows 7 (PC) and its connected via USB.

Re: HELP! My Pixma mx490 keeps wanting to print in fax mode

Patrick — Wed, 06 Jul 2016 13:32:43 GMT

Hi igecko21,

Please make sure that your PIXMA MX490 is set as the default printer. To do this, please follow these steps:

1. Click on Start and then Control Panel.

2. Click on Devices and Printers.

3. Right click the PIXMA MX490 series Printer and left click on "Set as default printer".

Once set, there will be a green check mark on the printer.

Please attempt to print.

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: HELP! My Pixma mx490 keeps wanting to print in fax mode

cloar1 — Thu, 26 Dec 2019 16:49:15 GMT

I have windows 10 and my printer is connected via WIFI

Re: HELP! My Pixma mx490 keeps wanting to print in fax mode

lkitchings — Thu, 28 Jan 2021 17:12:47 GMT

Did you every figure out how to fix this? I am having the same problem.