topic Re: mg5250 error U052 in Desktop Inkjet Printers

mg5620 stops working/responding after sitting for couple hours

DigitalDad — Tue, 28 Jun 2016 02:22:07 GMT

After installing the firmware update I have a problem with the printer not responding to comands, button presses do not have any response. It will not print when I try to print from my PC, gives a printer not responding message. I have to unplug the power from the printer and plug it back in, then I get a message saying I powered it down wrong but it starts working again until I let it sit for a couple hours, then it all happens again and I have to unplug it again to get it to respond to button presses or print commands. I tried holding power button down for over 60 seconds and nothing happend, thats when I tried unplugging it.

Re: mg5250 error U052

andrewmahonga — Tue, 28 Jun 2016 09:14:03 GMT

Re: mg5620 stops working/responding after sitting for couple hours

andrewmahonga — Tue, 28 Jun 2016 09:15:43 GMT

MG 5250 ERROR u052

Re: mg5620 stops working/responding after sitting for couple hours

Ramona — Wed, 29 Jun 2016 12:32:28 GMT

Hi DigitalDad,

The issue the printer is experiencing may require servicing. We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to assist you. There is no charge for this call.