topic Re: I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR in Desktop Inkjet Printers

I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

DESERTFOX — Thu, 23 Jun 2016 18:38:15 GMT

ERROR MESSAGE: PRINT PREVIEW ERROR. ERROR OCCURED WHILE PRINTING

I have MacBookPro, Firefox browser and Canon Pixma 5500 Series.

Re: I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

Michael — Sat, 25 Jun 2016 17:42:12 GMT

Hello.

Are you able to print in other programs or does this only occur with your current web browser?

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Re: I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

DESERTFOX — Sun, 26 Jun 2016 13:24:23 GMT

Hi!

Tried printing w/Safari, still not able to print. This never happened before. I have El Capitan on Mac and reset my printer, then restarted. This has some connection to PDF? Would appreciate solving this.

Desert Fox

Re: I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

Patrick — Sun, 26 Jun 2016 13:36:54 GMT

hi Desertfox,

It is recommended that you contact live technical support . Please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

DESERTFOX — Mon, 27 Jun 2016 02:11:58 GMT

Hi! Will contact customer support tomorrow (Mon.) per your advice.

Desert Fox

Re: I have MacBook Pro OS, Firefox browser. Can't print. Error message: PRINT PREVIEW ERROR

DESERTFOX — Mon, 27 Jun 2016 02:14:34 GMT