topic Re: Cannot scan with my Canon MG5320 recently installed on new PC in Desktop Inkjet Printers

Cannot scan with my Canon MG5320 recently installed on new PC

UpgradeHell — Thu, 23 Jun 2016 01:45:25 GMT

Cannot scan with my Canon MG5320 recently installed on my new PC running windows 10 - receive the message "set the PC to start scanning"

Re: Cannot scan with my Canon MG5320 recently installed on new PC

alm260 — Tue, 12 Mar 2019 14:58:27 GMT

You have to turn your computer on to get it to scan. However mine won't work because it says it's processing, then it goes right back to the main screen.

Re: Cannot scan with my Canon MG5320 recently installed on new PC

ArthurJ — Fri, 15 Mar 2019 16:29:15 GMT

Hi UpgradeHell,

So we can best assist you, we would need some more information to help narrow down this issue.

Are you able from the computer using MP Navigator?
After updating to Windows 10, did you reinstall the printer/scanner driver?
Is the printer connected wirelessly or with a usb cord?

We look forward to your reply.