https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Do-I-need-to-delete-the-installation-for-my-Canon-MX920-before/m-p/176251#M42979 <P>It was working fine till I tried to scan a document into my PC. &nbsp;Now it won't even print an ordinary file. &nbsp;When scanning it kept asking me for a password or pass phrase. &nbsp;I don't have one, never did. &nbsp;Why are the instructions both on printer front window and in online manual so useless? &nbsp;My last Canon was a breeze to use. &nbsp;I only replaced it because I bought a new computer and thought it was time to update my printer too. &nbsp;What a stupid thing to do. &nbsp;If I can't fix this by the end of the week, it's going to the dump and I'll never use Canon again. I really resent having to think about paying a technician to fix something which ought to be so simple.</P> Mon, 13 Jun 2016 06:53:51 GMT Kaythea 2016-06-13T06:53:51Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Do-I-need-to-delete-the-installation-for-my-Canon-MX920-before/m-p/176251#M42979 <P>It was working fine till I tried to scan a document into my PC. &nbsp;Now it won't even print an ordinary file. &nbsp;When scanning it kept asking me for a password or pass phrase. &nbsp;I don't have one, never did. &nbsp;Why are the instructions both on printer front window and in online manual so useless? &nbsp;My last Canon was a breeze to use. &nbsp;I only replaced it because I bought a new computer and thought it was time to update my printer too. &nbsp;What a stupid thing to do. &nbsp;If I can't fix this by the end of the week, it's going to the dump and I'll never use Canon again. I really resent having to think about paying a technician to fix something which ought to be so simple.</P> Mon, 13 Jun 2016 06:53:51 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Do-I-need-to-delete-the-installation-for-my-Canon-MX920-before/m-p/176251#M42979 Kaythea 2016-06-13T06:53:51Z