MG5420: scanner doesn't work, get error message that driver will be closed Code: 3,202,19.

autonomous-care — Sat, 11 Jun 2016 14:08:38 GMT

Worked when I first setup the printer, but every time I now try it comes up with the message

Scanner is warming up...

Do not open the document cover.

Then the message

ScanGear

Internal Error occurred.

Scanner driver will be closed

Code:3,202,19

Press 'OK' button message disapears but 'ScanGear' icon remains at the bottom of the screen. Click to remove that and another message comes up.

Canon IJ Scan Utility

The scanner is not available while in use by another application or user

Press 'OK' button message disappears plus 'ScanGear' icon at bottom of the screen.

Please help I would really like to be able to use the scanner. Both the printer and copier functions work.

topic MG5420: scanner doesn't work, get error message that driver will be closed Code: 3,202,19. in Desktop Inkjet Printers