5300 not printing colors correctly

girlonhope — Mon, 06 Jun 2016 00:26:06 GMT

My mg5300 was printing just fine and now it's printing everything very red. I changed the cartridges but can't figure out how to fix it. Can you help?

Re: 5300 not printing colors correctly

Patrick — Tue, 07 Jun 2016 16:32:47 GMT

Hi girlonhope,

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

CLI-226BK
CLI-226M
CLI-226C
PGI-225PGBK
CLI-226Y

Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG5320 and follow these steps:

1. Press <HOME>.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Print nozzle check pattern.

4. Press <OK> on Yes.

The Nozzle Check will print. Please compare your printout to the example that has been attached to the bottom of this post. If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

1. Press <HOME>.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Cleaning.

4. Press <OK> on Yes.

5. Press <OK> on Yes.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly? If not, it is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

topic Re: 5300 not printing colors correctly in Desktop Inkjet Printers

5300 not printing colors correctly

Re: 5300 not printing colors correctly