topic Double Sided Printing Option No Longer Available in Desktop Inkjet Printers

Double Sided Printing Option No Longer Available

abpetitex11 — Sun, 05 Jun 2016 22:58:10 GMT

Hi,

I have a Macbook Pro using OS X10.10.5 and a Canon MG 3120 Printer. I just moved and had to connect the printer to a new wireless account, which reinstalled the printer on my Macbook. Since I did this, when I go to print I no longer have the option to print two sided, whether I'm printing from Chrome, Preview, or Word. How do I get the option to print two sided back.

Thanks.

Re: Double Sided Printing Option No Longer Available

Patrick — Tue, 07 Jun 2016 16:45:04 GMT

Hi abpetitex11,

The duplex feature was removed from the PIXAM MG3120's driver when using OS X v10.10 or later.

Re: Double Sided Printing Option No Longer Available

abpetitex11 — Mon, 13 Jun 2016 11:21:36 GMT

So there is no way to revert to a previous driver to get that function back?

Re: Double Sided Printing Option No Longer Available

Patrick — Mon, 13 Jun 2016 15:57:31 GMT

Hi abpetitex11,

Unfortunately, older drivers are not compatible with newer versions of the OS.