I have a Canon MG5520. I put in a brand new Canon ink cartridge BLK250 and it does not recognize it

tina_sunflower — Tue, 31 May 2016 00:52:40 GMT

I keep gettting Error 1413 - it is a brand new CANON ink cartridge.

Re: I have a Canon MG5520. I put in a brand new Canon ink cartridge BLK250 and it does not recogniz

Ramona — Wed, 01 Jun 2016 12:31:36 GMT

Hi tina_sunflower,

To try and resolve the error, please remove and reseat all of the ink tanks and the print head in the printer. Next, please turn off the printer, unplug the power cord and leave it out for at lesat 5 minutes, then plug it back in and turn it back on. If the error persists, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to help. There is no charge for this call.

topic Re: I have a Canon MG5520. I put in a brand new Canon ink cartridge BLK250 and it does not recogniz in Desktop Inkjet Printers

I have a Canon MG5520. I put in a brand new Canon ink cartridge BLK250 and it does not recognize it

Re: I have a Canon MG5520. I put in a brand new Canon ink cartridge BLK250 and it does not recogniz