topic Re: Pixma MX712 shut down and won't turn back on in Desktop Inkjet Printers

Pixma MX712 shut down and won't turn back on

Oldmanweathers — Thu, 26 May 2016 16:37:32 GMT

I performed all of the basic troubleshooting items including unplugging at power source, unplugging power cord from printer, plugging into various outlets, all with no luck. Any other ideas are greatly appreciated.

Re: Pixma MX712 shut down and won't turn back on

Michael — Sat, 28 May 2016 14:11:34 GMT

Hello.

To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes. Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on properly.

If the issue persists, find more help at Contact Us.

Re: Pixma MX712 shut down and won't turn back on

Oldmanweathers — Mon, 06 Jun 2016 18:07:22 GMT

Thanks, Michael. I tried your suggestion and it did not work. I will reach out for support via Contact Us.