topic printer offline error in Desktop Inkjet Printers

printer offline error

printmon22 — Fri, 01 Apr 2016 20:27:35 GMT

Pixma MG 6220 with Windows 10. Starts to print, shows printer offline error, spits out paper. Recycles, prints part of page, then error. Sometimes 3x in a print cycle. DN do it ever time.

Re: printer offline error

Jason — Fri, 01 Apr 2016 20:42:57 GMT

Hi!

Are you using the USB or wireless connection?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: printer offline error

printmon22 — Fri, 01 Apr 2016 21:09:02 GMT

usb

Re: printer offline error

Patrick — Mon, 04 Apr 2016 15:45:38 GMT

Hi printmon22,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.