topic PIXMA MG6821 in Desktop Inkjet Printers

PIXMA MG6821

kjkend — Fri, 01 Apr 2016 14:15:31 GMT

Just got this printer and set it up to print a photo. Everytime I try to print a photo it only prints part of it then spits out the paper like its done and asks to load another paper. If i keep loading photo paper in it keeps print a small strip of the same photo and spitting it out. I have tried to print on different sized paper and different types and everytime its the same. It will never print the whole picture.

Re: PIXMA MG6821

Patrick — Mon, 04 Apr 2016 15:47:21 GMT

Hi kjkend,

Are you using your PIXMA MG6821 with a USB cable or are you using your PIXMA MG6821 wirelessly?

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http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

PIXMA MG6821

lisapaloma — Tue, 13 Dec 2016 17:26:56 GMT

I'm new here, just bought the printer, just joined the forum. I have printed a few photos successfully, and scanned a few docs successfully from the priinter control panel. Now I am trying to scan a line drawing I did and I cannot figure out how to configure the scanner to allow me to set the format I want to save in. It keeps scanning it as .pdf, and I want it to scan as something I can manipulate in Paint. If the "Auto" format is going to use poor judgment, I would like to be asked when I scan something what format and where to save it. How can I take back control of my device?!?!?

Re: PIXMA MG6821

Michael — Thu, 15 Dec 2016 16:08:09 GMT

lisapaloma,

Our IJ Scan Utility program controls the scanner. Use the "Settings" menu in this program to specify your format and save location options.

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