My MG6320 will not print nor copy

erlines — Fri, 15 Oct 2021 19:21:31 GMT

Ink cartridges are in place correctly. I have cleaned the print heads and rollers. I cannot get the printer to print or copy. What else can I do?

Thank you.

Re: My MG6320 will not print nor copy

ArthurJ — Tue, 07 Dec 2021 18:45:52 GMT

Hi,

Since cleaning the print head did not resolve the issue, the printer would require service. If the printer is outside of it's 1 year warranty, you would qualify for the Canon Upgrade program.

This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST

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My MG6320 will not print nor copy

Re: My MG6320 will not print nor copy