topic Re: Printer problems in Desktop Inkjet Printers

Printer problems

brado — Wed, 23 Mar 2016 17:23:52 GMT

my canon pixma MG 2520 will not install keeps telling me to check cable connection doesn't recognize the printer.

Re: Printer problems

Danny — Wed, 23 Mar 2016 17:33:14 GMT

Hi, brado!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (Windows or Mac OS X, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Printer problems

brado — Wed, 23 Mar 2016 17:36:18 GMT

Windows 7 home Premium

Re: Printer problems

Michael — Fri, 25 Mar 2016 13:40:30 GMT

Hello.

Check to make sure that the USB cable is being connected directly to your computer. Avoid using any USB hubs or extension devices to make the connection.

If the error persists, find more help at Contact Us.