topic Re: My pixma mx 922 will not scan in Desktop Inkjet Printers

My pixma mx 922 will not scan

vonwolf — Sat, 19 Mar 2016 20:42:49 GMT

I keep getting an error message "error while loading profiles for device"

There are no profiles listed. Now what?

I deleted the Canon software and reloaded it. Did not change a thing

Re: My pixma mx 922 will not scan

Patrick — Mon, 21 Mar 2016 17:19:54 GMT

Hi vonwolf,

What operating system is installed on your computer, Windows or Mac?

What version of Windows or Mac OS X is installed?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: My pixma mx 922 will not scan

vonwolf — Mon, 21 Mar 2016 21:20:09 GMT

Windows 10

Re: My pixma mx 922 will not scan

Patrick — Tue, 22 Mar 2016 11:19:34 GMT

Hi vonwolf,

One more question, are you using your PIXMA MX922 wirelessly or with a USB cable?