when I use multi page scanner a black line shows on each page is something scratched on the screen.

tentantoes1 — Fri, 18 Mar 2016 15:39:38 GMT

When I use multi pag scanner on my cannon pixma 922 a black line appears on every scanned page.

If I use one sheet and lay it down inside to scan, no black line.

Can this be fixed

Re: when I use multi page scanner a black line shows on each page is something scratched on the scre

Patrick — Mon, 21 Mar 2016 11:14:13 GMT

Hi tentantoes1,

The lines on copies that you are experiencing is a result of the scan glass being dirty or scratched. The scan glass that the printer uses when scanning from the ADF is located to the left of the larger glass area (platen) when you open the cover. It is the smaller glass strip on the left hand side of the unit.

Spray some glass cleaner on a paper towel and then clean the smaller glass area. Once cleaned, try scanning from the ADF again.

topic when I use multi page scanner a black line shows on each page is something scratched on the screen. in Desktop Inkjet Printers

when I use multi page scanner a black line shows on each page is something scratched on the screen.

Re: when I use multi page scanner a black line shows on each page is something scratched on the scre