topic Re: My Canon MX 920 will not print onto printable CDs. in Desktop Inkjet Printers

My Canon MX 920 will not print onto printable CDs.

mwgraves10 — Fri, 11 Mar 2016 16:18:41 GMT

It prints fine onto photo media or plain paper. However, when I try to print onto CD or DVD printable disks, after a long time with a "Processing" message, an error pops up saying that the printer is not responding. My workflow is as follows:

Set up the design in Image Garden

Select "Print"

Settings are:

Printer: Canon MX920 Printer

Paper Size: Standard disk 4.7" 120mm (small inner circle)

Media Type: Printable disk (recommended)

Paper Source: Disc Tray

Print Range: All

Print Position: Default

Advance Settings: No Correction

Click Print

Processing message appears for 15 to 20 seconds

Then the message appears "Printer not Responding"

Re: My Canon MX 920 will not print onto printable CDs.

Patrick — Mon, 14 Mar 2016 12:09:41 GMT

Hi mwgraves10,

How is your PIXMA MX922 connected to your computer, with a USB cable or wirelessly?

Does the printer not responding error occur when printing a document or web page or does this error only occur when printing on CDROMs?

If this issue need to be resolved more quickly, it is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.