topic Scan Using Windows 8.1 Scan App - Can't Find MX922 Device in Desktop Inkjet Printers

Scan Using Windows 8.1 Scan App - Can't Find MX922 Device

BradSun — Sat, 05 Mar 2016 05:37:58 GMT

I have the PIXMA MX922 device installed using the WiFi option. I can open up my "Network" listing and find the MX920 series listed under Scanners (1). When I open up the Windows 8.1 Scan App, the PIXMA MX922 is not listed. I only see my HP Officejet 7200 series listed in this app. The Officejet is wired into my network using an ethernet hookup.

Why can't I see my PIXMA MX922 using the Scan App. I can scan documents, etc. using the Canon software.

Re: Scan Using Windows 8.1 Scan App - Can't Find MX922 Device

Patrick — Tue, 08 Mar 2016 11:19:53 GMT

Hi BradSun,

Please make sure that the scanner is selected in the Canon IJ Scan Utility. To do this, please follow these steps:

1. Click on Start and then All Programs.

2. Click on Canon IJ Network Utility.

3. Click on Canon IJ Scan Utility.

4. Make sure there is a checkmark next to the PIXMA MX922.

Once set, please follow these steps to scan:

1. Click on the Start menu select All Programs, then Canon Utilities, IJ Scan Utility and the click on IJ Scan Utility to open that program.

2. Click on Photo Scan.

Scanning will begin.