topic Re: I have an MP495 all in one.I cannot choose black & white for scanning. Only color or Greysc in Desktop Inkjet Printers

I have an MP495 all in one.I cannot choose black & white for scanning. Only color or Greyscale.

DPChristman — Mon, 29 Feb 2016 23:17:26 GMT

This problem is specific to Windows Fax and Scan.

When Scanning a document, the only options I am given is Color or Greyscale.

Neither captures a clear image of the document as clean B&W does. I am of course scanning a B&W document.

Currently running windows 7 Home Premium on an Acer Aspire V3-551 computer.

I know this must be something in my original install configuration but I don't know what.

Patrick — Wed, 02 Mar 2016 14:34:03 GMT

Hi DPChristman,

To scan in black and white, please use the Advanced Mode of Scangear.

To do this, please follow these steps:

1. Click Start, select (All) Programs, Canon Utilities, MP Navigator EX and then click MP Navigator EX to open that program.

2. Point to Scan/Import and click Photos/Documents (Platen).

3. Place the document on the Platen, then select Document Type.

4. Place a checkmark in "Use the scanner driver".

5. Click the Open Scanner Driver button.

6. Click on the Advanced Mode button.

7. In the Input Settings section, change the Color Mode to Black and White.

8. Click the green Scan button.

DPChristman — Thu, 03 Mar 2016 03:51:09 GMT

Now it works with the Canon software. However, it still does not work with Windows Fax and Scan