topic Re: Recent MG5420 selective printing in Desktop Inkjet Printers

Recent MG5420 selective printing

Hovi — Wed, 17 Feb 2016 20:48:09 GMT

After more than 2 yrs of trouble free use, I cannot print from a wordprocessor - Libre Office, in this case. However, if I capture a page of text with the snipping tool that windows provides, save the image as a jpg file, open it with PS Elements, I can print the captured image. I can also print maps directly, e.g. from google maps. I have tried cleaning, deep cleaning and print head alignment.

Will welcome any suggestions.

Hovi

Re: Recent MG5420 selective printing

Michael — Fri, 19 Feb 2016 19:15:08 GMT

Hello.

It appears that the black ink is not printing properly. Try performing 2-3 cleanings to see if this helps.

If the issue persists, please contact our support group using the "Contact Us" link below for additional assistance.

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