topic Re: MX922 Unable to send fax incomplete transmission results ng in Desktop Inkjet Printers

MX922 Unable to send fax incomplete transmission results ng

RHayes58 — Wed, 17 Feb 2016 07:37:40 GMT

MX922 Unable to send fax. Incomplete transmission results ng...Help

Re: MX922 Unable to send fax incomplete transmission results ng

Michael — Fri, 19 Feb 2016 18:57:30 GMT

Hello.

Check to make sure that the phone cord is connected properly. The cord that is coming from your wall jack or line source should be connected to the 'L' or 'Line' jack on the printer.

If you continue to have difficulties, please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: MX922 Unable to send fax incomplete transmission results ng

henryja — Fri, 19 Feb 2016 19:29:34 GMT

I'm having the same issue however this didn't resolve my problem. The telephone wires are securly connected. I receive a dial tone when I press the hook button. I tried faxing 10 pages but only 6 went through. The result on my ERROR TX REPORT reads NG. What are your suggestions to fix this error?

MX922 Unable to send fax incomplete transmission results ng AND fax picks up non-fax incoming calls

printerguy3 — Wed, 03 Apr 2019 01:15:05 GMT

I have a "new" mx 922 and started having the same issue that the transmission stops at 6 pages. I have tried twice to send 7 pages and both times stops at 6 with transmission error "NG". Phone line OK and have not changed any settings.

Also have another issue that the fax picks up incoming non-fax calls.

HELP???

Re: MX922 Unable to send fax incomplete transmission results ng AND fax picks up non-fax incoming ca

ArthurJ — Wed, 10 Apr 2019 16:05:38 GMT

Hi printerguy3,

I recommend contacting Canon's support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays). They will be able to troubleshoot your fax issue in real time.