I keep getting a pop-up about not unplugging before turning printer off

Milt — Sun, 14 Feb 2016 18:23:43 GMT

I just got a PIXMA MG 3620. I made the mistake of unplugging it before I turned it off. Now I get an error message that keeps popping up: CNBJNP – 60128B012E4F that says essentially Do Not Unplug Before Turning Printer Off
How can I get rid of this?

Milt Waxman

Re: I keep getting a pop-up about not unplugging before turning printer off

BillS — Tue, 16 Feb 2016 22:17:44 GMT

Hi Milt,

You can clear the error by pressing the red Stop button. Thereafter, using the power button to turn the printer off should prevent it from happening again.

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

topic I keep getting a pop-up about not unplugging before turning printer off in Desktop Inkjet Printers

I keep getting a pop-up about not unplugging before turning printer off

Re: I keep getting a pop-up about not unplugging before turning printer off