Error on MG8220

indianabones — Sat, 13 Feb 2016 16:11:35 GMT

My mg8220 printer displays an error 5c00 and won't print. Tried rebooting with the power off - keeps comig back to same error

Re: Error on MG8220

BillS — Tue, 16 Feb 2016 01:36:23 GMT

Hi indianabones,

Support code 5C00 indicates a general component fault. Let's try resetting the printer a little more thoroughly.

If the paper output tray is closed, open it.
Turn the printer off.
When the printer is completely off (no lights, screen is blank,) unplug the unit.
Press the power button 4-5 times.
Leave the printer off for at least 5 minutes.
Plug the printer in and turn it on.

If the error persists, your printer may require service.

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indianabones — Tue, 16 Feb 2016 22:26:53 GMT

BillS,

Did as suggested snd a new error code appeared on printer screen: 6A81

indianabones