topic I downloaded Windows 10 and now my Canon MX880 scanner is not recognized by my pc. in Desktop Inkjet Printers

I downloaded Windows 10 and now my Canon MX880 scanner is not recognized by my pc.

Maryann — Sat, 06 Feb 2016 21:05:22 GMT

I downloaded Windows 10 and now my Canon MX880 multifunction scanner is not recognized by my pc. When I press SCAN it says 'attach a scanner.'

Re: I downloaded Windows 10 and now my Canon MX880 scanner is not recognized by my pc.

Jason — Sat, 06 Feb 2016 21:14:49 GMT

Hi Maryann!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know if you are connected via USB or Wi-Fi. Also, just to clarify, are you able to print correctly?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: I downloaded Windows 10 and now my Canon MX880 scanner is not recognized by my pc.

Maryann — Sun, 07 Feb 2016 20:35:27 GMT

I am on WiFi and my printer is working fine.

Re: I downloaded Windows 10 and now my Canon MX880 scanner is not recognized by my pc.

Patrick — Mon, 08 Feb 2016 17:04:39 GMT

Hi Maryann,

If you open the MP Navigator on your computer, are you able to scan using this program?