topic Re: error 5100 in Desktop Inkjet Printers

error 5100

TheVineyarder — Sun, 31 Jan 2016 21:47:49 GMT

Just purchased a MG 3520 and run maybe 10 sheets of paper then a paper jam, it appears I am looking at a 5100 error. removed the jammed sheet and it all came out but nothing will fix the error code. I have owned many printers, none that have quit on me even after several years. First time ever I had a new printer quit on me this quick. Cleared jammed paper, unplugged for 10 minutes, Common guys this is a brand new printer !!!!

Re: error 5100

jrhoffman75 — Mon, 01 Feb 2016 00:18:35 GMT

Try:

https://support.usa.canon.com/kb/index?page=content&id=ART143651

Re: error 5100

TheVineyarder — Mon, 01 Feb 2016 00:51:55 GMT

That was right on, worked like a charm. Thanks!! hope it's as easy for others who have this problem

Re: error 5100

rossini_nunes — Thu, 30 Nov 2017 10:38:07 GMT

Hi there, a couple of weeks ago my MG4240 fell on the floor and today as I switched on it gave an error message 5100!! But I can't find what is wrong with it!! Could someone help me, pls?

Re: error 5100

Danny — Thu, 30 Nov 2017 14:15:22 GMT

Hi, rossini_nunes!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!