poor photo print quality

cttate — Fri, 29 Jan 2016 17:20:37 GMT

We purchsed the MX 922 all in one printer less than 6 months ago, on the advice from Best Buy that it was a good printer for photos. Wrong, the photo quality is TERRIBLE. Washed out, bleached looking results in photos with brighter light (but which look fine on the computer, iphone or camera) or extra dark and somewhat fuzzy in photos with lower light. Is this something that is fixable, or can we return this printer and get our money back??

Re: poor photo print quality

Patrick — Sun, 31 Jan 2016 14:31:22 GMT

Hi cttate,

Please try printing one of your images with Canon Easy-PhotoPrint EX. To do this, please follow these steps:

1. Click on Start go to All Programs.

2. Click on Canon Utilities and point to Easy-PhotoPrint EX.

3. Click on Easy-PhotoPrint EX to open that program.

4. In the main menu, click on Photo Print.

5. Next to #1, Select Images, choose the folder that your images are located in.

6. On the right side, click on a photo to print. A number 1 should appear below the image.

7. Click on the #2 button, Select Paper, on the left hand side. Choose your paper size and type.

8. Click on the #3 button, Layout/Print, on the left hand side. Choose your desired layout.

9. Click the green Print button.

How does your image print?

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poor photo print quality

Re: poor photo print quality