topic MX922 - Tries to print from upper cassette in Desktop Inkjet Printers

MX922 - Tries to print from upper cassette

dpeters911 — Wed, 20 Jan 2016 17:58:10 GMT

Canon makes some lackluster printers.

My printer is now defaulting to the upper cassettte traay when printing US Letter on Plain Paper. Going into printer properties, it says the lower cassette is selected.

I've encountered this issue on:

Windows 8.1
Windows 10
Mac OS 10.11 El Capitan

If it's under waranty, I'm going to return it. Very lower quality prints.

Re: MX922 - Tries to print from upper cassette

Michael — Fri, 22 Jan 2016 21:22:52 GMT

Hello,

Since this is occuring with different systems, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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