Pixma MG5420 - Photo colors print very different when printed using different programs

jwindle1948 — Tue, 19 Jan 2016 21:13:04 GMT

Using Canon Pixma MG5420 inkjet. Interesting that the print colors using Canon Easy Photo Print EX software are very off, but when I print the very same photo from freeware IrfanView program, colors look perfect. Wouldn't it be using the same driver?? Any troubleshooting ideas or suggestions?

Re: Pixma MG5420 - Photo colors print very different when printed using different programs

Ramona — Fri, 22 Jan 2016 06:05:10 GMT

Hi jwindle1948,

We recommend using Canon genuine inks and photo paper to print photos from the printer and Easy-PhotoPrint EX program to ensure color quality, consistency and accuracy. Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help troubleshoot the issue. There is no charge for this call.

topic Pixma MG5420 - Photo colors print very different when printed using different programs in Desktop Inkjet Printers

Pixma MG5420 - Photo colors print very different when printed using different programs

Re: Pixma MG5420 - Photo colors print very different when printed using different programs