topic Re: Pixma mg3520 destination folders for scanning in Desktop Inkjet Printers

Pixma mg3520 destination folders for scanning

saramoulton — Mon, 18 Jan 2016 23:31:07 GMT

Pixma MG3520

I am having trouble adding folders to use as the destination folder when scanning. I do not have Image Garden installed, but I believe another printer on the nextwork did install it.

I was previously able to add folders, but now the option to add is greyed out.

Can anyone help?

Thanks,

Sara

Re: Pixma mg3520 destination folders for scanning

Tiffany — Mon, 18 Jan 2016 23:42:45 GMT

Hi Saramoulton,

Welcome to the Canon Forum! So that the Community can help you better, we will need to know what Computer Operating System you are using. (Windows XP/Vista/7/8 or Mac 10.x)

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Re: Pixma mg3520 destination folders for scanning

saramoulton — Tue, 19 Jan 2016 00:07:39 GMT

I'm using Windows 7. I finally figured out the problem. It seems there is a maximum number of folders you can have added to the utility. Once I deleted some folders, then the Add button became live again.

It would be very nice if this little detail were included in the literature and in the utility itself.

Thank you,

Sara