https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Why-do-scans-on-my-MX870-and-using-the-ADF-have-a-vertical-line/m-p/161544#M41258 <P>Why do scans on my MX870 and using the ADF have a grey coloured vertical line on the right hand side of the image, but do not have the line when I use the Platen scan facility?</P><P>&nbsp;</P><P>I have read other posts with the same problem and it has been suggested that the rollers and/or glass made need to be cleaned. If cleaning was the solution to the problem, why does the line <U><STRONG>not</STRONG> </U>appear when scan is done with the original document placed on the glass plate but only when the ADF is used?</P> Tue, 12 Jan 2016 03:22:45 GMT Alexaann 2016-01-12T03:22:45Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Why-do-scans-on-my-MX870-and-using-the-ADF-have-a-vertical-line/m-p/161544#M41258 <P>Why do scans on my MX870 and using the ADF have a grey coloured vertical line on the right hand side of the image, but do not have the line when I use the Platen scan facility?</P><P>&nbsp;</P><P>I have read other posts with the same problem and it has been suggested that the rollers and/or glass made need to be cleaned. If cleaning was the solution to the problem, why does the line <U><STRONG>not</STRONG> </U>appear when scan is done with the original document placed on the glass plate but only when the ADF is used?</P> Tue, 12 Jan 2016 03:22:45 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Why-do-scans-on-my-MX870-and-using-the-ADF-have-a-vertical-line/m-p/161544#M41258 Alexaann 2016-01-12T03:22:45Z