topic Re: MacBook Pro: El Capitan won't print to Pixma 860 in Desktop Inkjet Printers

MacBook Pro: El Capitan won't print to Pixma 860

Julieann110 — Mon, 11 Jan 2016 16:55:19 GMT

Hi,

I got my MacBook Pro (brand new) to see my Canon wireless printer, but when I send something to print, it tells me the printer is offline,when it isn't. I can print from one of my PC laptops, but not from the Mac.

Any ideas?

Julie

Re: MacBook Pro: El Capitan won't print to Pixma 860

jrhoffman75 — Tue, 12 Jan 2016 14:04:00 GMT

Have you installed all the latest software?

http://www.canon.ca/inetCA/en/products?m=showInFrame&url=http%3A%2F%2Fwww.canon.ca%2FInetDD%2FdownloadDriver.htm%3Fitemcode%3D0002200514%26LANGUAGE%3DENG&type=DD&prodId=1198

Re: MacBook Pro: El Capitan won't print to Pixma 860

Julieann110 — Wed, 13 Jan 2016 01:55:33 GMT

Yes, as far as I can tell, I have all the software installed. I had to go to that link and dowload the software to be able to even find the printer. Still not sure why it says the printer is offline when it isn't.

Any help is appreciated.

Thanks,

Julie