topic Re: why does my canon ip8720 restart print job halfway through in Desktop Inkjet Printers

why does my canon ip8720 restart print job halfway through

llewey — Mon, 31 Dec 2018 17:52:43 GMT

My Printer is connected via usb cable to a Windows 10 machine. Invariably when I print multiple page documents (primarily PDF), the printer will 'choke' on one page, doing a partial print, spit the page out, and then start the print job over from the beginning. Obviously, this waste of paper and ink is more than annoying. I just went through this with a 12 page document and the job restarted twice. I finally had to cancel the queue and print one page at a time. Any suggestions?

Re: why does my canon ip8720 restart print job halfway through

ArthurJ — Mon, 31 Dec 2018 20:54:57 GMT

Hi,llewey,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

We look forward to hearing from you.

Re: why does my canon ip8720 restart print job halfway through

llewey — Tue, 08 Jan 2019 17:10:39 GMT

I will do so within the month - family emergency.